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Servicing & Repairs For All Makes Of Cleaning Machines

At Kärcher Center JHS, we take just as much care and pride in repairing your existing cleaning equipment as we do with advising, specifying and supplying both Kärcher Home & Garden Range and Kärcher Professional Range Cleaning Machines. With over 50 years of collective expertise and experience in the cleaning equipment and pressure washer industry, our engineering team have seen it all when it comes to machinery faults and breakdowns!

Any failure of cleaning equipment can be frustrating in both our homes and workplaces, so we fully understand that time is of the essence when it comes to repairing and returning your cleaning equipment to full working order.

Our Kärcher Academy trained engineers will promptly and efficiently repair your machine and directly discuss with you what observations or repairs that need to be undertaken providing you with estimates for the work involved.

Do you require some assistance or advice?

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Kärcher Center JHS
26 Hadenham Road
South Lowestoft Industrial Estate
Lowestoft NR33 7NF
Opening Hours
Monday - Friday
8:00am - 5:00pm

Questions our customers frequently ask us about repairs

Yes, assisting our commercial customers with all breakdowns is one of our highest priorities. Our on-call engineers can provide efficient and effective on-site support in the event of equipment failure which could affect the operation and productivity of your business.

Wherever possible, our engineering team can provide same-day solutions to unexpected and inconvenient cleaning equipment breakdowns helping to minimise costly disruption to your business.

As one of the top Kärcher dealerships in the United Kingdom, Karcher Center JHS specialises in the supply of industry leading pressure washers and cleaning equipment from Karcher.

But we are not limited to only repairing Kärcher equipment. With over 30 years of experience in cleaning equipment, our skilled engineers are highly competent in the servicing and repair of machinery from many other leading brands too. This includes Ehrle, Nilfisk, Kranzle, Numatic, Gansow, Tennant, Dirt Driver, Dibo, Portatechnica and MAC International and many more well known brands.

If your machine manufacturer isn't listed, don't despair, contact us and we will do all we can to help. You'll be pleasantly surprised at how reasonable our charges are!

Absolutely, Yes!

Whether you have a faulty pressure washer, steam cleaner or scrubber drier, our engineers’ vehicles are stocked with genuine manufacturer replacement parts. Even if we don’t have the necessary part to hand, our trusted suppliers allow us to order and receive it rapidly allowing us to get you up and running again with minimal disruption to your business.

We don’t use non-genuine or aftermarket replacement parts as there is simply no guarantee of their performance and reliability. When health and safety is at risk, it’s just not worth compromising on quality.

Don't worry, we have that covered too!

In some cases, our engineers may need to remove your cleaning equipment for off-site repair in our fully equipped workshop facilities.

If this is the case, we can provide courtesy equipment as a temporary solution. This will enable you to continue to keep your premises clean and safe whilst your machinery is being restored to full working order. A small nominal charge may apply to any courtesy machine where the customer is not on a service plan.

Yes, we can.

Kärcher Center JHS offers Kärcher Home & Garden customers a full Kärcher backed warranty repair service on all Kärcher Home & Garden Range, covering material and manufacturing defects.

Karcher Center JHS can provide this valuable service even if you purchased your Kärcher Home & Garden Range machine from another vendor. If seeking to make a claim under your products warranty, and you didn't purchase it from Kärcher Center JHS, a valid proof of purchase must be provided. If your original receipt is not available, we can also accept a copy of a bank statement showing the transaction with the retailer you purchased it from (this excludes Ebay & Amazon Marketplace Sellers), if you paid by credit or debit card. If however, you purchased it from Kärcher Center JHS don't worry we will use your details from your original purchase, so we will provide the proof of purchase for you.

All repairs to Kärcher products within warranty are free of charge (subject to conditions of sale) except in the case of; misuse and abuse or frost damage, a collection and return charge may apply for those customers who are unable to bring their machine to us themselves.

The simple answer is yes.

However, normally with Professional range machines the warranty is with the vendor who originally sold you the machine, so in the first instance you should contact them to see how they can help you as it is their responsibility to look after you and your machine.

If for whatever reason this is not possible, we can help, but it is always advisable to seek the original vendors assistance first.

Kärcher Center JHS offers Kärcher Home & Garden customers a full Kärcher repair service on all Kärcher Home & Garden Range machines even if they are out of their warranty period.

Don't worry if you are too far away to visit us in person, as we can arrange to have your machine collected from you and delivered to us for repair using our delivery partner DHL. This allows us to provide truly nationwide coverage for all Kärcher Home & Garden machine owners.

The only requirement for this service is that your machine must be boxed. It is also worth noting that you should ensure that you use adequate packaging within the box such as bubble wrap, scrunched up newspaper etc to offer additional protection around the machine because although our carriers are very good, accidents do happen and although we are arranging the delivery, it is your responsibility to ensure that the packaging is adequate and sealed correctly. We are arranging this as a service on behalf of our valued customers and will not accept any liability for damage in transit caused by inadequate or poor packaging.

Using our delivery partner DHL, we can collect Kärcher Home & Garden range machines from any where in the United Kingdom, Republic of Ireland, Shetland Isles, as well as the crown dependencies of Jersey, Guernsey and the Isle of Man.

The areas we directly cover for Professional Machines are detailed in the section "What Areas Do We Cover?"

If you can't see your postcode area in the list please contact us as we may still be able to help or maybe put you in touch with another Kärcher Center that may be able to help.

Kärcher owners are very important to us and we will always do our very best to provide you with help, advice and assistance wherever we can.

What areas do we cover?

Norfolk & North Suffolk

Norwich, Cromer, Sheringham, Stalham, Loddon, South Walsham, Long Stratton, Banham, Snetterton, Attleborough, Wymondham, Dereham, Swanton Morley, Fakenham, Little Walsingham, Wells next the Sea, Melton Constable, Holt, North Walsham, Hickling, Great Yarmouth, Gorleston on Sea, Corton, Lowestoft, Beccles, Bungay and immediate areas.

Suffolk & South Norfolk Areas

Ipswich, Martlesham Heath, Needham Market, Hadleigh, Wattisham, Copdock, Little Blakenham, Holbrook, Shotley, Nacton, Bucklesham, Felixstowe,Woodbridge, Rendlesham, Framlingham, Wickham Market, Stowmarket, Debenham, Aldeburgh, Leiston, Sizewell, Saxmundham, Yoxford, Reydon, Southwold, Halesworth, Bramfield, Harleston, Pulham Market, Scole, Diss, Eye, Thetford, Watton, Mundford, Methwold, Lakenheath, Brandon, Elveden, Mildenhall, Red Lodge, Ickworth, Horringer, Woolpit, Cockfield, Honington, Stanton, Great Barton, Bury St Edmunds and surrounding areas.

Essex & South Suffolk Areas

Colchester, Langham, Kelvedon, Tiptree, Coggeshall, Marks Tey, West Bergholt, East Bergholt, Elmstead, Great Bentley, Bures, Halstead, Ridgewell, Sudbury, Long Melford, Wix, Manningtree, Harwich, Ramsey, Kirby Cross, Frinton on Sea, Walton on the Naze, Clacton on Sea, Weeley, Thorpe le Soken and surrounding areas.

Central Essex Area

Bradwell on Sea, Burnham on Crouch, Chelmsford, Great Baddow, West Hanningfield, Boreham, Danbury, South Woodham Ferrers, Ingatestone, Margaretting, Chipping Ongar, Great Dunmow, Braintree, Witham, Maldon, Tollesbury, Southminster, Billericay, Little Burstead, West Horndon, Brentford, Kelvedon Hatch, Epping, North Weald, Theydon Bois, Matching, Harlow, Roydon, Sawbridgeworth, Takeley, Elsenham, Bishops Stortford, Stansted, 

Southern Essex Area

Southend on Sea, Southchurch, Shoeburyness, Ballards Gore, Rochford, Hockley, Rayleigh, Benfleet, Canvey Island, Battlesbridge, Runwell, Wickford, Basildon, Laindon, Langdon, Stanford le Hope, London Gateway and surrounding areas.

Cambridgeshire Area

Cambridge, Grantchester, Girton, Littleport, Ely, Fordham, Soham, Wicken, Newmarket, Kentford, Haverhill, Steeple Bumpstead, Great Chesterford, Saffron Walden, Newport and surrounding areas.

Cambridgeshire, North West Norfolk & South Lincolnshire Area

Peterborough, Sutton, Castor, Werrington, Market Deeping, Crowland, Whittlesey, Yaxley, Warmington, Barnwell, Stamford, Wittering, Burghley, Bourne, Spalding, Pinchbeck, Holbeach, Sutton Bridge, Wisbech, Guyhirn, Emneth, Outwell, March, Doddington, Chatteris, St Ives, Huntingdon, St Neots, Kirton, Swineshead, Boston, Sibsey, Stickney, Spilsby, Chapel St Leonards, Skegness, Ramsey, Warboys, Tilbrook, Kings Lynn, Sandringham, Burnham Market, Middleton, Castle Acre, Stradsett, Wereham, Tilney All Saints, Hunstanton, Swaffham, Downham Market and surrounding areas.

East Hertfordshire Area

Stevenage, Knebworth, Woolmer Green, Graveley, Whitwell, Hitchin, Letchworth Garden City, Newnham, Baldock, Royston, Melbourn, Bassingbourn, Buntingford, Great Hadham, Standon, Little Hadham, Ware, Brickendon, Newgate Street, Little Berkhamsted, Hertford, Stapleford, Arlesey, Henlow, Shefford, Biggleswade, Gamlingay and surrounding areas.

West Hertfordshire Area

St Albans, Frogmore, London Colney, Redbourn, Wheathampstead, Colney Heath, Harpenden, Welwyn, Welwyn Garden City, Hatfield and surrounding areas.

Bedfordshire Area

Luton, Wigmore, Dunstable, Houghton Regis, Toddington, Whipsnade, Kensworth, Leighton Buzzard and surrounding areas.

Middlesex Area

Enfield, Botany Bay, Cockfosters, East Barnet, Barnet, Potters Bar, Cheshunt, Waltham Abbey, Nazeing, Broxbourne, Hoddesdon and surrounding areas.

South West Essex Area

Ilford, Newbury Park, Seven Kings, Goodmayes, Redbridge, Clayhall, Hainault, Fullwell Cross, Chigwell, Woodford Green, Buckhurst Hill, Loughton, Barking, Bromley and surrounding areas.

South Essex Area

Romford, Stapleford Abbotts, Havering Park, Chase Cross, Chadwell Heath, Marks Gate, Becontree, Dagenham, Emerson Park, Hornchurch, Elm Park, Rainham, North Ockendon, South Ockendon, Aveley, North Stifford, Chafford Hundred, Grays, Little Thurrock, Tilbury, Purfleet, Lakeside, Thurrock and surrounding areas.